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PARTICULIERS & VOYAGES D'AFFAIRES
Votre voyage commence à votre porte !
FOIRE AUX QUESTIONS


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S'agit-il d'un transfert privatif ou partagé ?Nous n'effectuons que des prestations privées. L'avantage ? Aucun détour sur le trajet, nous vous amenons directement à votre destination. Votre confidentialité est également ainsi préservée.
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What are the advantages of the airport shuttle?No need to disturb your loved ones, or park at the airport, your vehicle stays safe at home! The collection takes place directly at the place of your choice (home, station, company). Our driver helps you carry your luggage, and takes you to your check-in counter if necessary.
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How is my reservation going?You can book your transfer directly by phone with our advisers, or by e-mail. In the latter case, a written confirmation will be sent to you in return. Your shuttle is therefore validated! Professional customers: Ask your CAP 5 BUSINESS TRAVEL adviser!
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What time will my driver arrive?We will contact you the day before departure to confirm your driver's pick-up time. He will arrive a little early, in order to organize your departure as well as possible. All you have to do is sit down and let yourself be driven with complete peace of mind!
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What type of vehicle will I be allocated?Our fleet, available in the "Our Vehicles" section, is optimized to guarantee you optimal comfort. Need a child seat? No problem! Just specify it when booking, and it will be on board! Your vehicle will therefore perfectly meet your expectations in terms of space and boot capacity.
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What are the payment options available ?Payment is made directly to your driver, in cash or by credit card* Following an upsurge in unpaid checks, we are now obliged to refuse them. You can also make a bank transfer. *to be specified when booking.
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How do I find my driver when I arrive at the airport?Your driver will be waiting for you at the meeting point communicated when booking with a dedicated sign. You will also find more details in the "PRACTICAL INFORMATION" section. A doubt ? Do not hesitate to contact our Sales Department, who will be happy to help you!
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